Customer experience (CEX) is defined as the sum of all interactions between an organization and its customers over the life-cycle of their relationship. In this world of abundance (of offers and/or al...
Your Business Transformation Experts
Your Business Transformation Experts
Customer experience (CEX) is defined as the sum of all interactions between an organization and its customers over the life-cycle of their relationship. In this world of abundance (of offers and/or al...